Make an Appointment


You do not need a referral to be seen by a CVIS physician, but you must be infected with HIV, either recently or long-term.

You do not need a referral to be seen by a CVIS physician, but you must be infected with HIV, either recently or long-term.

You should have a referral for HCV care to be seen and followed at the CVIS.

You do not need a referral to be seen by a CVIS physician, but you must be infected with Heptatis C, either recently or long-term.

Scheduled Follow-up Visits with Physician

 

Making, changing or cancelling an appointment

Appointments, cancellations or changes in appointments can be made by contacting the Appointment Referral Centre (ARC) at 514-934-8488. To minimize delays, please call for an appointment during regular clinic hours if you need to see a physician, nurse or other healthcare workers from our team. Have our hospital card number in hand when you call. Should you be unable to attend your appointment, please call the clinic reception and cancel the appointment, making space available for another patient.

We recommend you come 5 minutes before your appointment for registration. We also recommend that you write down any questions that you wish to ask at the time of your appointment as it is frequent to forget certain concerns during a visit.

Please bring:

  • Your medical card or other proof of insurance
  • Your hospital blue card
  • Immigration papers
  • A list of your prescription medications

 

Unscheduled/Walk-in Visits

Any patient followed by our Clinics for HIV or HCV infection, or participating in one of our research studies, can be seen quickly when they have an urgent or semi-urgent concerns. If the situation is very serious or progressing rapidly, such as a life-threatening allergic reaction, you should consider phoning 911 or going directly to a nearby Emergency Room. Otherwise you should telephone us at 514 843-2090 and explain the problem before coming to the Clinic, so that we can better assess the situation.

 

Renewing your prescriptions

If you have regular follow-ups with your physician, you may request a renewal of your medications without having to come to the Clinic.

The simplest approach is to contact your community pharmacist. She/he will fax us a request to renew your medications. We will return the renewal as quickly as possible to your pharmacy.

 

Please note that you remain responsible for requesting medication renewals on a timely basis. Also, your pharmacy and physician have the right to refuse to renew your prescriptions depending on your medical condition.